PROGRAM OVERVIEW:
The ERT 6 workshop is designed to present useful information to employees related to violent or other threatening behavior occurring at or near the workplace.

This course is recommended for employees who engage in customer contact or service activities, reception staff, management team or members of the Emergency Response Team.

Concepts discussed include workplace conditions and individual behavior which can be precursors for violent acts, reasons persons use bomb threats as a type of terrorism, and responding to threats using avoidance rather than confrontation.

• Defining workplace violence
• Recognizing threatening behavior
• Steps to take in violent situations at work
• Responding to workplace violence
• Bomb threat procedures

• Web based instructor led
• Classroom instructor led

ADDITIONAL INFORMATION:
Customization of this program may be required
Course length: 1 hour
Class size limit: No limit
Prerequisite course/s: None

• Onsite training
• Professional instruction
• Meets OSHA requirements
• Hands on practice
• Low stress, confidence building classes

For more information, please contact us via email or call 800.585.8506.